Frequently Asked Questions
Everything you need to know about your Thank You Hashem order.
What is the processing time for my order?
Most orders are processed within 2-3 business days. During peak holiday seasons or new collection launches, please allow up to 5 business days for your items to be prepared for shipment.
How should I care for my Thank You Hashem apparel?
To preserve the quality of the prints and fabric, we recommend machine washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the designs.
Do you offer international shipping?
Yes, we ship our meaningful fashion worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn and unwashed items within 30 days of delivery for a full refund or store credit, excluding shipping costs.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.